Bujinkan Weapons FAQ
If you do not find an answer to your question here please feel free to contact us at
Q: When I order from you when will my order ship?
A: Because of the current high demands your order will be processed and shipped within 12-19 business days unless otherwise stated and/or agreed upon by me and the buyer. All custom orders are handled case by case. PLEASE REMEMBER- I am a one man shop I do it all manufacture, shipping and receiving and accounting. There are other issues that infrequently need to be addressed also such as payment issues. I ship nothing until payment is received, NO EXCEPTIONS. Your payment is dependent on PAYPAL or your other arranged avenue of payment. If Paypal has a problem in processing your payment then other arrangements can be made, however this will delay your order being shipped.
Q: Will you ship overseas?
A:Yes, We ship all over the world. However, there are policies regarding certain items shipped overseas. We cannot control who orders from where. It is for that reason that our policy states that if you order an item and it is illegal to purchase, possess, or resell such an item and it is seized by your country’s customs department it is entirely the responsibility of the customer. Bujinkan Weapons will not be responsible for refunds or replacements of seized items. If the customer knowingly orders an item that is illegal in his city, state, country, etc. then it is the customers responsibility not ours. We do our part to supply, ship, and provide tracking information as our proof of shipment to our customers and that is all we can do.
Q: Do you ship to military addresses?
A: Some items I make cannot be delivered to a military base address. If you are asking then you should know why, right?? Your order would most likely be confiscated and you could face charges by the military courts. I can ship to military addresses via USPS, even APO’s. I cannot use UPS, DHL, etc because they will not deliver to PO Boxes(same idea as an APO).
Q: Do you keep everything in stock or do you make it as I order it?
A: I do not simply because of space and the cost of the exotic woods we work with. As time grows so will my business and so will my space and my ability to keep more things on hand. You should not be concerned that I may have to make your purchase as all of my processes are documented so I can duplicate them every time as quickly as possible.
Q: Do you REALLY make everything you offer?
A: 99.9% of what we offer we make! I truly believe in what we offer to the public. In order for us to be confident in what you are getting we feel it is important for us to pick every piece of wood, metal, plastic, etc. so that we know for sure you are getting what we advertise and not some cheap broomstick knockoff. All items are 100% made by Bujinkan Weapons.
Q: After my order ships when will it arrive?
A: I use UPS If I send to the West coast it takes anywhere from 3-5 days. Overseas shipping I have no idea. For overseas shipping I use the USPS. I can ship things very inexpensively that way. The drawback is that I cannot track them should they be late and delivery day is not guaranteed. If you are overseas be aware that if you ask me to use a premium shipper you will pay the premium costs.
Q: How long do custom orders take?
A: It all depends on what you want. If you want metal work it will depend on a number of factors, i.e. what is it, what is it’s dimensions, will I have to engineer it for you, etc , etc. If I have to engineer it then I can tell you after I have done my engineering and/or research work. If specifications are provided with the request it could save you a lot of time and money. 2 weeks to a month is a reasonable time to estimate depending on what you order.
In addition, all custom orders are to be paid for in advance. No exceptions.